Payment and Registration Policies

Payment Policies 

 

Accepted Forms of Payment

Payment Remittance

Membership and All Events (except Annual Conference) Annual Conference
Student Affairs Administrators in Higher Education
NASPA CL ID# 500013
PO Box 5007
Merrifield, VA 22116-5007
United States
Student Affairs Administrators in Higher Education
NASPA CL ID# 500013
PO Box 5007
Merrifield, VA 22116-5007
United States


Wire Transfer Payments

NASPA only accepts wire transfers individuals and organizations outside of the United States, and only when a secure credit card payment is not possible. Please find NASPA’s bank information here.
Please note: Wire transfer payments can only be processed once a confirmation number of the funds transfer (not the wire order) has been remitted. 

Changes in Payment Method

Changes in payment method or credit card after initial payment is processed are NOT permitted. Please be sure that you are using the appropriate credit card for this transaction.

Returned Checks/Chargebacks

There is a $35.00 administrative processing fee invoiced against all returned checks or disputed credit card charges resulting in a charge back.

Credits

Financial credits from cancellations may not be maintained on individual profiles. Funds from a cancelled payment may be applied to another order at NASPA’s discretion and only at the time of cancellation.

ACH Vendor Establishment

NASPA is not able to establish ACH Vendor agreements with external financial entities for event registrations, memberships, or publications purchases. If your institution requires payment by ACH, please email registration@naspa.org.

NASPA W-9 Form

If your institution requires a W-9 form from NASPA to process payment, you may download the form here: Download NASPA’s W-9 Form

Access Invoices/Receipts from Past Transactions

To download an invoice/receipt from a past transaction, go to My Orders. You will be prompted to log-in with your NASPA account details.

Membership Refund Policy

Individual NASPA memberships are non-refundable and non-transferable.

Sponsorship Payments

Publications

If you need assistance with a payment for a NASPA publications order, please contact our fulfillment house, PBD at naspaorders@pbd.com or (770) 280-0098.


Event Registration Policies

 
Member Pricing

Registration Refund/Cancellation Policy

"Bill Me" Payment Option

NASPA enables a “Bill Me” function for most in-person events to enable individuals from institutions requiring payment by check to register.  For events without “Bill Me” and where possible, please make arrangements to submit payment at the time of registration and/or purchase. If you need to pay by check or need alternate arrangements, please email us at registration@naspa.org and we will do our best to accommodate your needs. 

Substitutions

Substitutions are allowed by individuals within the same institution/company. Substitutions should have the same member classification so that the payment is an even exchange transfer of payment. Additional charges may apply if the membership status is not the same. Please email your request for the substitute attendee to refund@naspa.org.

Group Registration Discount

NASPA currently does not offer group registration except for select events.

Current and Past Registrations

In order to see your current or past registrations, go to My Events. You will be prompted to log-in with your NASPA account details.

NASPA Annual Conference

If you need assistance with a payment for the NASPA Annual Conference, please contact naspa@maritz.com.


Questions:

Tonya Murphy
Associate DIrector, Customer Operations
Email: registration@naspa.org
Phone: 202-265-7500, option 3